At Handy Concrete, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, request a quote, or use our services. By accessing our website or providing your information, you agree to the practices described below.
1. Information We Collect
When you interact with Handy Concrete, we may collect the following types of information:
- Personal Information: Name, email address, phone number, and service preferences when you fill out forms or request a quote.
- Communication Records: Notes from calls, text messages, and emails exchanged with you.
- Technical Information: Browser type, device, IP address, and site usage data.
2. How We Use Your Information
We use your information to:
- Provide quotes, schedule services, and deliver concrete projects.
- Communicate with you by phone, email, or SMS regarding your inquiries or scheduled services.
- Send appointment reminders, updates, and promotional offers (if you opt in).
- Improve our website and services.
3. Consent to Contact
By submitting your information on our website or contacting us by email, phone, or form, you consent to:
- Receiving calls, emails, and SMS messages from Handy Concrete related to your inquiry or services.
- Our team reviewing and storing call recordings, SMS conversations, and related communications for quality assurance and training purposes.
Standard messaging and data rates may apply. You can opt out of promotional communications at any time by replying “STOP” to SMS messages or by contacting us directly.
4. Sharing of Information
We do not sell, rent, or trade your personal information. We may share your information only in the following cases:
- With trusted service providers who help us deliver our services.
- To comply with legal obligations or enforce our agreements.
- In the event of a business transfer, such as a merger or acquisition.
5. Data Security
We implement reasonable safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request corrections or updates to your information.
- Opt out of receiving marketing communications.
To exercise your rights, please contact us at Contact@handyconcrete.com.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Handy Concrete
Email: Contact@handyconcrete.com